Very convenient, but it would have been better if I had the card number (which is required to make reservations) in advance. Had a late flight and missed everything that required reservations on the next day.
Thank you very much for your review!
We’re very happy to hear that the Lisboa Card was useful. We’re sorry you weren’t able to visit the Belém Tower and the Jerónimos Monastery during your stay.
It’s important to note that both monuments are subject to a capacity management policy implemented by their respective managing entities, which limits the number of visitors admitted each day. For this reason, reservations are made available in real time, subject to availability, and can only be made with an active physical Lisboa Card.
This information is provided in advance to Lisboa Card users to alert them that access to these monuments is subject to availability and cannot be guaranteed.
The Lisboa Card, however, continues to provide free access to 51 museums and monuments, as well as unlimited travel on public transportation. Although the Belém Tower and the Jerónimos Monastery are two of the most popular sites with the most limited capacity, dozens of other cultural and heritage sites of great interest can be visited without the need for a prior reservation.
We appreciate your feedback, which we value and which helps us continue to improve our visitors’ experience.
We hope to see you again soon!
Cuando llegas a la oficina te dicen que has de reservar entrada en el monasterio de los clérigos y en la torre de belén pero dentro de las 48h no hay visitas disponibles. Tampoco se pueden reservar con anterioridad al no disponer de la tarjeta. Eso sí, puedes entrar si compras las entradas a parte. Nos hemos sentido engañados.
Gracias por tus comentarios. Lamentamos que no hayas conseguido plaza para la Torre de Belém y el Monasterio de los Jerónimos. (Son los únicos monumentos que requieren reserva previa).
Es importante señalar que la administración de estos monumentos ha establecido nuevas normas de aforo: el acceso está sujeto a un número limitado de entradas diarias, de acuerdo con la política de gestión del monumento. Por este motivo, las reservas de franjas horarias se gestionan en tiempo real y requieren la tarjeta física activa.
Le recordamos que la Lisboa Card es un pase completo que incluye 51 museos y monumentos, además de transporte ilimitado. Aunque estos dos lugares concretos tienen una fuerte restricción de aforo diario, la tarjeta ofrece decenas de otras alternativas culturales de gran calidad sin necesidad de reserva previa.
Para el resto de museos y monumentos incluidos en la tarjeta, solo tiene que dirigirse a la taquilla y mostrar la tarjeta.
Quedamos a su disposición y esperamos que haya tenido la oportunidad de explorar el resto de nuestra ciudad.
Atentamente,
Cuando uno va a reservar los accesos ya están llenos pues solo dan algunos lugares a la Lisboa Card, no comprarla
Gracias por tus comentarios. Lamentamos que no hayas conseguido plaza para la Torre de Belém y el Monasterio de los Jerónimos. (Son los únicos monumentos que requieren reserva previa).
Es importante señalar que la administración de estos monumentos ha establecido nuevas normas de aforo: el acceso está sujeto a un número limitado de entradas diarias, de acuerdo con la política de gestión del monumento. Por este motivo, las reservas de franjas horarias se gestionan en tiempo real y requieren la tarjeta física activa.
Le recordamos que la Lisboa Card es un pase completo que incluye 51 museos y monumentos, además de transporte ilimitado. Aunque estos dos lugares concretos tienen una fuerte restricción de aforo diario, la tarjeta ofrece decenas de otras alternativas culturales de gran calidad sin necesidad de reserva previa.
Para el resto de museos y monumentos incluidos en la tarjeta, solo tiene que dirigirse a la taquilla y mostrar la tarjeta.
Quedamos a su disposición y esperamos que haya tenido la oportunidad de explorar el resto de nuestra ciudad.
Atentamente,
Free entrance to Jerónimos Monastery is granted with this Lisboa Card, but be careful. Actually there is a limitation in the number of free entrance per day, and even with your validated your Lisboa Card, you have to purchase a normal ticket after the limited number is exceeded. We purchased two Lisboa Cards to obtain the benefit of free entrance to Jerónimos Monastery, but we ended up purchasing two normal adult tickets, WASTED our money unfortunately.
Thank you for your feedback. We’re sorry you weren’t able to secure a slot for the Belém Tower and the Jerónimos Monastery.
It’s important to note that the management of these monuments has implemented new capacity rules: access is subject to a limited number of daily admissions, in accordance with the monument’s management policy. For this reason, slot reservations are managed in real time and require an active physical card.
We’d like to remind you that the Lisboa Card is a comprehensive pass that includes 51 museums and monuments, as well as unlimited public transportation. Although these two specific sites have strict daily capacity limits, the card offers dozens of other excellent cultural alternatives that do not require advance reservations.
We’re here to help, and we hope you’ve had the opportunity to explore the rest of our city.
Best regards,
It's great to have such a card for all the attractions you have in Lisboa, but there were multiple attractions that were closed (Azulejos museum, Pantheon ,Elevador Santa Justa) or partially closed (Mosteiro dos Jerónimos). It's really usefull for all the transport you're using, but too expensive considering all the attractions closed. Last but not least, some castles from Sintra should be included, Sintra is WAY too expensive.
Thank you very much for your comment! We’re very happy to hear that the Lisboa Card was useful to you. We’ll take your suggestion into account. We’d also like to let you know that the Jerónimos Monastery is open. All information about what’s closed for renovations can be found in our official Lisboa Card guide.
We hope to see you again very soon!





























