IMPORTANT to Know about Lisboa Card

IMPORTANT to Know about Lisboa Card

A Voucher/Order will be sent to your email to be redeemed for the physical card

The Voucher/Order is valid for 6 month

Where to Redeem the Voucher/Order

Belém Tower - Required to Book Date and Time!Redeem your voucher for the Lisboa Card before booking your visit slot!! You will need to enter your Lisboa Card number to select a date and time. Advance reservations are not possible. Access is subject to the daily admission capacity available for Lisboa Card holders, according to the monument’s management policy. See page 11 of the Lisboa Card Guide for more information.

Mosteiro dos Jerónimos - Required to Book Date and Time! Redeem your voucher for the Lisboa Card before booking your visit slot!!You will need to enter your Lisboa Card number to select a date and time. Advance reservations are not possible. Access is subject to the daily admission capacity available for Lisboa Card holders, according to the monument’s management policy. See page 12 of the Lisboa Card Guide for more information.

The following museums/attractions are temporarily closed for restoration works:

  • National Tile Museum;
  • National Museum of Ancient Art;
  • National Costume Museum;
  • National Theatre and Dance Museum;
  • National Archaeology Museum;
  • Sta Justa lift

  To visit Castelo de São Jorge, please go to the ticket office via the "Lisboa Card/Residents" queue. * Aged 13 to 15 require a ticket to enter São Jorge Castle

Please be aware that the main Monuments and Museums close on Mondays!

Its Monday still a fun Day

National Museums and Monuments close on National Holidays, Christmas Day, December 25th, and January 1st!

For discounted attractions, such as the Palaces in Sintra you must present the card directly at the ticket office and pay the difference. It is not possible book or buy tickets online with the Lisboa Card.



Please note that:

Lismarketing can't exchange or refund the Voucher after expiry date

Lismarketing can't  accept cancellations or refund after the Voucher redeemed

Lismarketing can't  accept cancellations or refund after the card has been used

Lismarketing is respon­sible for exchanging your Lisboa Card if it does not work correctly. We kindly request you to go immediatly (within the activation period of the card) to an Askme Lisboa Desk in case of technical problems.

Lismarketing is not liable for loss, theft or damage to the Lisboa Card due to inappropriate use.

Lismarketing is not responsible for changes to the information contained in the Lisboa Card Guide subsequent to its publication. These include alterations or interruptions to the ope­ration of public transport services, museums and monuments, and tourist attractions due to strikes, bad weather or the ope­rational failures of partner organisations without prior warning.