L
Lisset Noriega de los Santos I really enjoy it. Recommended if you like to visit museums and monuments
U
UK Unhappy Bought a Lisboa card to pre-pay for attractions. But no room for what we wanted to see. However lots of slots if we wanted to pay (again). What is the actual point of this card?!
M
Marco We bought the card for 72 hrs . When we made a reservation for one of the attractions, we still had to pay, there was no option to say we already have the card. Bad online information.
Hello,
I hope you are well.
We’re sorry you were unable to secure a spot to visit the Belém Tower and the Jerónimos Monastery during your stay.
It’s important to note that both monuments are subject to a capacity management policy implemented by their respective managing entities, which limits the number of visitors admitted each day. For this reason, reservations are made available in real time, subject to availability, and can only be made with an active physical Lisboa Card.
This information is provided in advance to Lisboa Card users to alert them that access to these monuments is subject to availability and cannot be guaranteed.
The Lisboa Card, however, continues to provide free access to 51 museums and monuments, as well as unlimited travel on public transportation. Although the Belém Tower and the Jerónimos Monastery are two of the most popular sites with the most limited capacity, there are dozens of other cultural and heritage sites of great interest that can be visited without the need for a prior reservation.
We hope that, despite this inconvenience, you had the opportunity to enjoy your visit to Lisbon and discover many of its other points of interest.
Best regards,
A
Anonymous Difficult to use.
Hello,
I hope you are doing well.
Thank you for your comment, and we sincerely regret that your experience with the Lisboa Card did not meet your expectations.
The Lisboa Card was designed to provide visitors with a convenient and economical way to explore Lisbon, offering free or discounted access to a wide range of museums, monuments, attractions, and public transportation. However, we understand that the perceived value of the card may vary depending on the type of visit and the places each visitor wishes to see.
We appreciate your feedback, which we value and will take into account as part of our ongoing efforts to improve our services and the information provided to users.
We hope that, despite this situation, you were able to enjoy your stay in Lisbon.
Best regards,
M
Maria I bought the card online just to be sure I could get tickets to the places I wanted to visit. But reservations are not allowed if You don't have the card (phisical), and the Information's office in Baixa opens at 10 am, Is this a joke?
Hello,
I hope you are well.
We’re sorry you were unable to secure a spot to visit the Belém Tower and the Jerónimos Monastery during your stay.
It’s important to note that both monuments are subject to a capacity management policy implemented by their respective managing entities, which limits the number of visitors admitted each day. For this reason, reservations are made available in real time, subject to availability, and can only be made with an active physical Lisboa Card.
This information is provided in advance to Lisboa Card users to alert them that access to these monuments is subject to availability and cannot be guaranteed.
The Lisboa Card, however, continues to provide free access to 51 museums and monuments, as well as unlimited travel on public transportation. Although the Belém Tower and the Jerónimos Monastery are two of the most popular sites with the most limited capacity, there are dozens of other cultural and heritage sites of great interest that can be visited without the need for a prior reservation.
We hope that, despite this inconvenience, you had the opportunity to enjoy your visit to Lisbon and discover many of its other points of interest.
Best regards,
